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Train change causes uproar

8:55am Thursday 14th December 2006

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Rail passengers commuting to London are stepping up their campaign against First Great Western's axeing of two busy express services.

They say the changes have led to a "nightmare" for passengers, who are being "treated like cattle".

From Monday, First Great Western withdrew the 6.45 and 7.25 trains from Oxford to Paddington.

Zahra Akkerhuys, 34, a press officer for a London transport firm, said the changes in the timetable were causing major problems.

Mrs Akkerhuys, who lives off Abingdon Road, Oxford, said: "Previously, several fast trains started in Oxford, but now commuters must cram on to trains from Hereford or Moreton-in-Marsh.

"These trains are more than half-full when they arrive, so commuters boarding at Oxford and Didcot struggle to get a seat - many have to stand all the way to London.

"Unless commuters catch the 7.05 train, it's not possible to get to work in London until 9am. The 7.44 gets in too late.

"Commuters are paying £3,500 a year to use this service. Commuting each day to London is tough, and turning the station platform into a battleground is going to make each day a nightmare.

"The situation for passengers travelling from Didcot is even worse."

Earlier this month, commuter Susan Westlake began a petition against the axeing of the 7.25am service, which was also the only fast train from Radley to London.

Ms Westlake, 23, from West Oxford, is now liaising with Mrs Akkerhuys, a former Oxford Mail journalist, to persuade FGW to conduct an urgent review of the timetable.

To sign the petition, go to www.petitionthem.com and search for 7.25 Oxford train.

Richard Rowland, Thames Valley regional manager for FGW, said that a limited review would be carried out in the new year but it would be difficult to bring in major changes.


Your Say YourOxford

Tony Brett, says...
11:41am Thu 14 Dec 06

Can't help wondering exactly who FGW runs their trains for. Thier own profit or the convenience of the travelling public. Actually I know the answer. Shareholders.

Deregulating public transport is one of the most stupid things Thatcher's government ever did. It's tha reason buses in Oxford are in such a mess and why we have competing comapnies which means we can't have cross-ticketing and routes that are needed but not profitable get axed.

rob watson, says...
11:56am Thu 14 Dec 06

I'm glad the Oxford Mail has been covering this important story. The situation is worse than losing the 0725 and 0645. Two other trains have also been cut during the key morning rush hour period. As a regular commuter to London I can confirm that large numbers of passengers are unable to secure seats at Oxford and of course further down the line. I should also like to point out that far from resigning themselves to this appalling treatment passengers are angrier and more determined than ever to restore services. Thank you again for your coverage of a story that affects very significant numbers of Oxford area residents.
Rob Watson

M Jones, says...
1:29pm Thu 14 Dec 06

People need to realise that it is the Department for Transport that is behind these changes. It is DfT that specified the service the FGW delivers through its franchise. So unaccountable officials in Whitehall who never have to face the passengers are making decisions that cause real problems for people's lives. Raise this with your MP!

Tim, says...
3:46pm Thu 14 Dec 06

I am stunned by changes to the timetable - fewer trains during commuter hours than during the working day when few people travel. And another thing that has recently riled me - Annual season ticket holders now have to wait until they renew their season tickets (up to a year later) for compensation for late arrivals (a regular event). So now we have to put up with arriving late while crammed in standing up on fewer trains...with no compensation if we stop commuting. Can things get any worse? Now that GWR have won the South West franchise for years to come, it seems to me they are celebrating by sitting back and counting the money without any pressure to provide a decent service.

Mrs Dallinger, says...
1:42pm Mon 18 Dec 06

Dear Editor

Dear me how bad must the service be?

The lady in the middle of your picture looks like someone has strangled her kitten!

CJ Harrison, says...
12:46am Wed 20 Dec 06

I think it would be helpful if many of you actually bothered to take the time to understand the way in which the railways are run.

First Great Western is, in essence, a service provider to the Department for Transport. By and large, the Dft determine what they want from the franchise – both financially and logistically – and then contract, via the franchise agreement, First Group to run the services. Even within this agreement the DfT actively involve themselves in all manner of decisions on a day to day basis.

It is very unfair, and a pointless exercise, to apportion blame where it does not belong. Certainly, provide feedback and complains to First Great Western so they can understand the problems – but save your scorn for the DfT.

Your sayYourOxford

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